Contact REJUVA
How Can We Help?
Have a question about an order, shipping, product specifications, or available documentation?
The REJUVA Support Team is here to help.
For the fastest assistance, please select the reason for your inquiry below and provide as much information as possible.
Order Support
Need help with an existing order?
Please include your order number when contacting us so our team can locate your order quickly.
We can assist with:
- Order status
- Shipping and tracking questions
- Missing items
- Incorrect items
- Products damaged during shipping
- Address corrections before shipment
- Other order-related issues
For damaged or incorrect orders, please include clear photographs of the product and packaging whenever possible.
Product & Research Questions
Have a question about a REJUVA product?
Our team can assist with information regarding:
- Product specifications
- Compound identification
- Product quantity and form
- Storage information
- Lot information
- Available analytical documentation
- COA requests
Please include the product name and lot number, when applicable, so we can provide the most relevant information.
Please Note
REJUVA cannot provide medical advice, dosing recommendations, administration instructions, or guidance regarding human or veterinary use of research materials.
Analytical Documentation & COA Requests
Looking for documentation for a specific REJUVA product?
Include the following in your request:
Product Name
Lot Number
Order Number, if applicable
When analytical documentation is available for the applicable lot, our team will help you locate it.
Returns & Order Issues
Did something go wrong with your order?
If your package arrived damaged, contains an incorrect item, is missing an item, or you have another fulfillment concern, please contact us as soon as possible.
Visit our Returns & Order Issues page for additional information regarding damaged products, incorrect orders, missing packages, cancellations, and refunds.
Contact Us
For order-related inquiries, please include your order number in the subject line.
Prefer messaging us?
Contact REJUVA through our official WhatsApp support channel for general customer-service and order questions.
Customer Support Hours
Monday – Friday
6:00 AM–9:00 PM ET
Saturday – Sunday
6:00 AM–9:00 PM ET
Messages received outside normal support hours will be reviewed as soon as possible during the next support period.
Send Us a Message
Use the contact form below and our support team will get back to you as soon as possible.
Name
Order Number (Optional)
How can we help?
- Order Status
- Shipping & Tracking
- Damaged Order
- Missing or Incorrect Item
- Product Information
- COA / Analytical Documentation
- Returns & Refunds
- General Question
- Other
Message
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Before Contacting Us
You may find the answer you're looking for in one of these resources:
Shipping Policy — Processing times, shipping methods, tracking, and delivery information.
Returns & Order Issues — Damaged, missing, incorrect, returned, or canceled orders.
Quality & Documentation — Information regarding product specifications and available analytical documentation.
Frequently Asked Questions — Answers to common questions about REJUVA products and ordering.
We're Here to Help
At REJUVA, customer service is part of the experience.
Whether you have a question before placing an order or need assistance after your package arrives, our goal is to provide clear information, responsive communication, and straightforward support.
REJUVA
Precision Research Compounds
Research Use Notice
Products designated as research materials are intended solely for laboratory research purposes and are not intended for human or veterinary use, consumption, diagnosis, treatment, cure, mitigation, or prevention of disease.